Shipping policy
Shipping Policy
At Techvolt, we want your order to arrive quickly and safely. Here's what you need to know about our shipping process.
1. Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or holidays.
2. Shipping Times
Once your order has shipped, estimated delivery times are as follows:
- Standard Shipping: 7–15 business days
- Expedited Shipping (if available): 3–7 business days
Please note these are estimates and not guarantees. Delays may occur due to customs, courier issues, or circumstances beyond our control.
3. Shipping Rates
Shipping costs are calculated at checkout based on your location and the shipping method selected. [Techvolt offers free shipping on all orders — à préciser si applicable].
4. Order Tracking
Once your order ships, you'll receive a confirmation email with a tracking number so you can follow your package every step of the way.
5. Shipping Delays
While we work with reliable carriers, delays can occasionally happen due to weather, customs processing, or high shipping volumes. We appreciate your patience and will do our best to keep you informed if any delays arise.
6. Lost or Missing Packages
If your tracking shows delivered but you haven't received your package, please contact us within 7 days so we can investigate with the carrier. If your package is confirmed lost in transit, we'll arrange a replacement or refund.
7. Incorrect Shipping Address
Please double-check your shipping address at checkout. Techvolt is not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, contact us immediately after placing your order so we can attempt to correct it before shipment.
8. International Shipping
[If applicable] International orders may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are the responsibility of the customer and are not included in the order total.
9. Contact Us
Questions about your shipment? Reach out anytime at [gabbourbo@gmail.com].